FAQs
Which sizes are available?
Available sizes are based on cropping + resolution. If you are interested in a custom size or frame style, please contact us and we will provide you with a quote based on availability.
Standard Collection: 8×10″, 11×14″, 16×20″
Optional Upgrades (Limited/Trade): 24×36″, 30×40″
Do the prints + frames online look the same as they do in person?
Colors may look slightly different depending upon your monitor. We do the best to accurately display how the prints + frames look in person, but please know they may vary slightly.
How should I care for my print?
Handle by the edges and avoid touching the surface.
Display out of direct sunlight to prevent fading.
Use acid-free matting and UV-protective glass when framing.
Do you accept returns? (And what if my piece arrives damaged, including freight shipping policy).
Each print and frame is custom made for you, therefore we do not accept returns or exchanges. Frames are custom cut and handmade (depending upon the size), and will arrive ready to hang (hanging hardware included - all you need is a hammer). The mouldings are made of solid wood with premium finishes, including acid-free materials and acrylic with UV protection. Each frame is inspected by experts to ensure perfection before it is shipped to you from their studios here in the United States.
We do our best to ensure that everything arrives safely. Occasionally, things do happen in transit and we deal with this on a case by case basis. Please open and inspect your packages immediately upon delivery.
Do you ship internationally?
Not at this time.
How can I stay up to date with new collections ?
Subscribe to our newsletter at the bottom of any page, or follow us on Instagram @kiphousestudio for first looks, behind-the-scenes peeks, and exclusive drops.
If your question isn’t listed here, please don’t hesitate to contact us at archive@kiphousestudio.com, we’re here to help you bring the spirit of Kip House into your home.